PRIVACY POLICY
Last Updated: October 19th, 2026
This Privacy Policy applies to our website and our mobile app.
HOTTR® (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hottrfitness.com, use our booking platform, participate in classes, purchase memberships, or visit our studio locations.
By accessing our website, using our app, booking a class, or entering the studio, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information in the following categories:
A. Personal Information
Provided when you:
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Create an account
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Book classes or memberships
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Purchase services or products
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Join waitlists
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Sign waivers or forms
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Contact us for support
This may include:
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Name
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Email address
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Phone number
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Date of birth
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Address (if provided)
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Emergency contact information
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Payment information (stored securely by our payment processor)
B. Health & Wellness Information
To support safe participation in HOTTR® classes, you may voluntarily provide:
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Fitness preferences
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Injury or limitation disclosures
We do not collect or store formal medical records.
C. Health and Fitness Data
If you choose to enable Workout Metrics and grant permission through Health Connect on Android or Apple Health on iOS, our app accesses health and fitness data, such as heart rate and calories burned, solely to display workout metrics for your classes.
This data is accessed and processed on your device. It is not transmitted to, stored, or retained by us or our app provider. We do not sell this data, share it with third parties, or use it for advertising. The uses and restrictions described in this section apply specifically to health and fitness data accessed through this feature.
You can revoke the app’s access at any time through the permissions settings in Health Connect or Apple Health.
Our use of information received from Health Connect complies with Google’s applicable Health Connect permissions policy, including its Limited Use requirements.
D. Automatically Collected Information
When you visit hottrfitness.com or our booking platform, we may automatically collect:
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IP address
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Device and browser type
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Pages visited
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Date/time of visits
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Referring website
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Usage and interaction data
E. Cookies & Tracking Technologies
Used to support site functionality, booking performance, and user experience.
2. How We Use Your Information
We use your information to:
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Process class bookings and manage accounts
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Manage memberships, packages, and retail purchases
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Send confirmations, reminders, and updates
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Provide customer service
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Improve class offerings, scheduling, and studio operations
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Send promotional communications (opt-out available)
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Maintain health and safety protocols
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Comply with legal obligations
3. How We Share Your Information
We may share your information only in the following situations:
A. Service Providers
We work with trusted third-party partners who assist with:
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Class booking and scheduling
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Payment processing
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Email and SMS communication
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Website hosting and analytics
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Customer support tools
These vendors may use your information only to perform services for HOTTR®.
B. Legal Requirements
We may disclose information if required by law or to protect the rights and safety of HOTTR®, our clients, or others.
C. Business Transfers
If HOTTR® undergoes a merger, acquisition, restructuring, or asset sale, member information may be transferred as part of the business assets.
We do not sell your personal information.
4. Payments & Credit Card Storage
All payments are processed through a secure, PCI-compliant third-party payment processor used by our booking platform.
When you save a credit card for future use:
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Card data is encrypted and stored securely by the payment processor
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HOTTR® does not store or have access to your full credit card number
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Only the last four digits may be visible to you for identification
You may update or remove your card at any time through your account or by contacting us.
5. Data Security
We implement industry-standard physical, technical, and administrative safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute protection.
6. Your Privacy Rights & Choices
You may:
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Update your personal information through your account
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Opt out of marketing emails or texts
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Request deletion of your account or stored data
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Disable cookies through your browser settings
To exercise these rights, please contact us at [your contact email].
7. Third-Party Links
hottrfitness.com may contain links to third-party sites.
We are not responsible for their privacy practices or content.
8. Children’s Privacy
HOTTR® does not knowingly collect information from individuals under 13. If we become aware that such information was collected, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will include a new “Last Updated” date and become effective when posted on hottrfitness.com.
10. Contact Us
If you have questions about this Privacy Policy or your information, please contact:
📍 25 Old Kings Hwy N
Darien, CT 06820